Note: Even though I'm not with EF anymore, I'm responding as a founder with knowledge of how it works,
not as a company rep.
Originally Posted by
sabbasolo
Hi,
As I am sure you know, the seatguru maps used in EF are from SeatGuru, and have not been updated in years. The additional information about the seats is often no longer valid, or completely generic. Every bulkhead seat has the same legend about galley noise, etc. For example seats with wider footwells are not noted. Some layouts are not included in seatguru at all, like the Delta A350's they purchased from Latam and the United 789.
Any chance to source the information elsewhere?
thanks
The core value of seat maps is the real-time seat data about that specific flight from the airline reservation systems, and the alerts it powers. The SG ratings are overlaid on top of that live data as an added piece, which you can ignore if you want. If you know of a different source for seat ratings data that has an API/data drop, shoot me a PM.
Originally Posted by
Global321
I purchased a subscription to EF a while back. I have simply found no value in it.
I typically fly OneWorld. Too many airlines not covered. Very few updates.
They have overpromised and massively underdelivered.
Seems like they are no longer investing in the product.
Just my opinion.
I guess you don't use AA upgrades? I don't think anywhere on the EF website it promises something is offered that isn't. Also it has live lists of supported airlines for awards and seats on the Help page. Wishing it did more is one thing, but don't make it sound like it's somehow duping you.
Originally Posted by
droopydog
It is sad, but I am afraid we need to face the fact that this product is near death. The departure of the last founder with a less than encouraging message was the final alert. I think we can expect them to ride out the subscription revenue for as much as they can milk it with no investment, until it is time to turn it off.
a) it still works the same as the day I left AFAIK, but I'm keeping an eye on the situation b) you never know what the future might bring...
Originally Posted by
geo1005
Agreed. I've been using EF for years and the quality has fallen of a lot in the last few years. Totally not worth it anymore (especially if you fly oneworld).
Guess you don't use AA upgrades either? Yes EF lost some award airlines, but the quality of the data that is currently offered is the same as before. As always, EF publishes the list of what award airlines are supported in real time on the Help page to be transparent. Also all search functions other than awards fully cover all oneworld airlines.