Originally Posted by
the810
Passenger does not have a contract for a journey from A to B with the airline. Eurowings never entered a contract to fly the passenger to BKK. They only entered a contract to fly the passenger to PRG, which they did.
If a "legit" travel agency combines several flights into a single booking and something goes wrong, the pax is entitled to compensation for the entire trip (see
#29).
However, the affected airline can reclaim its damage from the tour operator (see
#31).
This leads to the crucial question: What happens if the travel agency is not "legit", like e.g. kiwi.com?