FlyerTalk Forums - View Single Post - Kiwi "Self-transfer" to BKK, Eurowings liable for entire booking
Old Jun 21, 2023 | 5:48 am
  #42  
bender1057
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Join Date: Aug 2007
Location: MXP
Programs: LH, AZ, BA, SN
Posts: 25
Originally Posted by the810
Passenger does not have a contract for a journey from A to B with the airline. Eurowings never entered a contract to fly the passenger to BKK. They only entered a contract to fly the passenger to PRG, which they did.​​​​​​
If a "legit" travel agency combines several flights into a single booking and something goes wrong, the pax is entitled to compensation for the entire trip (see #29).
However, the affected airline can reclaim its damage from the tour operator (see #31).

This leads to the crucial question: What happens if the travel agency is not "legit", like e.g. kiwi.com?
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