FlyerTalk Forums - View Single Post - How to arrange for delayed baggage delivery when BA wont answer the phone?
Old Jun 20, 2023 | 3:41 pm
  #4  
corporate-wage-slave
Moderator: Iberia Club, Airport Lounges and Ambassador: The British Airways Club
150 Countries Visited
Community Builder
All eyes on you!
15 Years on Site
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 70,863
A chunk of delayed bags make it the next day - this is often when ground handling just ran out of time and therefore can assure the bags would be on the next service. The next chunk seems to be 3 to 4 days in Europe, it appears to take a day or two longer in USA for some reason. I would guestimate than two thirds of delayed bags are in the this group particularly if there are no connections (though you've effectively added two in terms of Houston and Toronto). The last third or so can be 1 week, 2 weeks sort of area.

WorldTracer is a batch system and doesn't have a full dialogue with couriers. So while it's important that contact details are updated, you can't rely on the data presented in terms of where your bags are. My suspicion is that they were given by BOS handling to a courier company and sent to Houston, now they will be returned to BOS for retransmission to Toronto. If they have not surfaced at 21 days you need to claim for their total loss, though the bags may still arrive after that point.
corporate-wage-slave is online now