I could not find any thread regarding this but was wondering if anyone ever had a similar experience. First, I understand that fares are kind of dynamic and may change all the time but no to that degree.
I had a reservation for my inbound flight PHL-ZRH and wanted to change it to PHX-PHL-ZRH. I saw that a one-way fare for PHX-PHL is $400.
I reached out to reservations via Twitter and I got this response:
To make this change will require a fare difference of $1400. This can change as it's based on availability. Let us know if you'd like to complete it.
When I got this response I thought I'd never pay $1400. So I was actually considering to just buy that one way ticket for $400. Just before I did that (and this is a few hours later). I took another attempt but this time via chat and they were able to make the change with a fare difference of $62.
What are the odds of the fares being that dynamic? Or is it just a handling mistake by an agent? It's actually not the first time that has happened to me.