Originally Posted by FlightDetective

I'm actually not at all surprised by this. I highly rate BA cabin crew - granted, I fly mainly Club Europe with the occasional Club World thrown in - so no Dine on Demand issues for me! They are, in my experience, usually professional, friendly, work hard and really make for a great flight. Sure, you're going to have bad apples or people having a bad day here and there, but I almost never see it. The BA staff are generally some of the best in the sky.

Originally Posted by Lucanesque

TBH I tend to agree with you. Most of my post-pandemic flying nowadays is in CE, however, when I do fly long haul it's often in F and that's where, in my experience, the inconsistency comes in - some flights will be spectacular, others will be mediocre at best. But, F travel accounts for such a small % of flyers that I can see why based on the bulk of flying experience in Y or J they won these awards.