Originally Posted by
Mickidon
We just had our first LP flight and while we really enjoyed it overall and will take it in the future. Still, a few of the little touches noted above were not part of our
experience:
-we were picked up at our hotel by a likely contracted nothing special van, not the LP logo-ed car I'd expected. There wasn't even water in the car and no
sign at all that this was anything but a normal transfer. 5 minutes late to boot.
Glad you enjoyed your first LP trip. The hotel transfer car does not have the LP logo. Out of Paris it is a sedan or van contracted through HertzDriveU. Some drivers are great and have water in the car, charging cables etc. Others, well...
Originally Posted by
Mickidon
-we were taken quickly though the airport check in points and dropped off at the lounge. No mention at all regarding the spa services.
Spa needs to be booked in advance via email or calling the LP phone line. It's never been mentioned to me/offered on any visit to the LPL where it was not pre-booked.
Originally Posted by
Mickidon
<snip> The automatic closing of curtains surprised me as it was a day flight and I'd prefer
not to be boxed in. As well, for people in the center seats, access to the overhead bins requires invading the space of the people seated by the window.
You can certainly reopen the curtains. I've seen middle seat pax with them open the whole flight. As for the overhead bins, before takeoff the FAs usually ask middle seat ppl if they will need anything from the overheads during the flight so as not to disturb side seat folks, and let them stow their bags elsewhere if they will. Hopefully on the redesign this issue is addressed.