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Thread: Skytrax 2023 Awards - BA slips from 11th to 18th
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Old Jun 20, 2023 | 11:04 am
  #5  
tuonopepper
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Worse than Iberia, ouch.

Not sure who votes for these but to be fair with BA's recent IT issues, seemingly ongoing operational issues and current perception of poor CS/claim resolution it's not hard to see why, regardless of what is happening on board (good or bad).
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