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Old Jun 20, 2023 | 10:09 am
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icedancer
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Join Date: Feb 2005
Location: Seattle
Programs: Alaska MVP Gold
Posts: 1,179
Originally Posted by Eujeanie
I just had an extremely complicated reservation that she walked me through all my options.

How can I....or should I...send her a compliment? I know we do it for FA's but what about phone agents?
I had an *outstanding* phone agent experience yesterday (technical problems with the website that weren't allowing me to book a minor on an award ticket and link it to an existing adult reservation) and I filled out the form below:

https://www.alaskaair.com/feedback/general-comments
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