Originally Posted by
Eujeanie
I just had an extremely complicated reservation that she walked me through all my options.
How can I....or should I...send her a compliment? I know we do it for FA's but what about phone agents?
I had an *outstanding* phone agent experience yesterday (technical problems with the website that weren't allowing me to book a minor on an award ticket and link it to an existing adult reservation) and I filled out the form below:
https://www.alaskaair.com/feedback/general-comments