Originally Posted by travelwithross

Data point from myself.

My flight was cancelled as well returning from CGK but was easily rebooked onto QR CGK-DOH-AUH into J/F, respectively, and quickly via email through their AUH office [[email protected]].

I’d never call the UL call center. Utterly pointless. All my communication has been with the AUH satellite ticketing office and they have been proactive from their side.