Originally Posted by MilesTalk

So here's a confusing one. When I booked my family for JFK-MKP on a Flex Plus, I initially thought we'd get chauffeur since we did pre-COVID. In the booking management page, there was a place to enter my chauffeur drive preferences so I did. I then called them to ensure we had an SUV since we have an infant and a lot of luggage. At that point they advised me about the change to award tickets which I then vaguely recalled indeed changing. I asked why it let me book it and he said that I would be contacted a few days prior that it was cancelled. Well, instead I just got a confirmation from Blacklane (confirmation number and all).

I had the thought that is is possible that our paid ticket for the lap infant actually made the booking eligible for chauffeur drive? Or is it likely that sometime between yesterdays confirmation and the flight they will cancel? Or just not show up? Worst case would be to cancel the car service booking I have and then have Blacklan cancel like 30 mins before pickup. Curious if anyone else has encountered this.