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Thread: Poor Boarding Experiences - Is this new?
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Old Jun 20, 2023 | 8:04 am
  #38  
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Originally Posted by MrALIG
It has been like this for as long as I can remember. This was causing chaos, my wife mentioned it to staff who didn’t care.
At the end of the day, this is the nub of the issue with boarding. Neither BA management nor staff care. Until that attitude problem is fixed (because it is purely that, not an operational/organisational or management problem) then nothing will change.
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