Originally Posted by
lfc84
My understanding is that when you apply for and accept a refund, their obligations end.
Not true. Compensation is in addition to either a refund or re-routing. So 1 out of 2 boxes ticked.
Originally Posted by
lfc84
Furthermore I believe they didn't need to write anything other than that
They should provide proof of extraordinary circumstances to the passenger on request. The tricky bit is, as I said: do I continue myself through OCMC or do I leave it with Bott & Co, for the reasons in my original post? If the case is too murky and thus financially risky, I'll go with the latter.