I do not know what the process is where you are, but here in Pocahontas county it cost $50 to file a law suit in small claims court and the court clerks will walk you through the entire process. My guess, DL would pay what ever you asked as long as it was reasonable, and here they are required to pay the $50 is they loose the case. There is no other way to deal with DL when they reply with an email like they did.