FlyerTalk Forums - View Single Post - Serious problem with US Bank Visa gift cards
Old Jun 19, 2023 | 3:57 pm
  #227  
lowkeyflyer
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Originally Posted by jcallows
US Bank has a few fax numbers. They'll give you one to fax your documents to when you call them.
Is the right number to call the 888 853 9536? I've explored every option on it and there's no way to get connected to a rep.

Edit: pressing 0 to report lost or stolen seems to have worked. However, the rep sounded extremely disinterested and lazy.

He said there were 4 transactions I attempted to make (lines up with 4 swipes at WM), and all of them failed because of incorrect pin.

I don't see how this can be the case when I tried the last 4 digits of the card, called to change, and then tried my new pin as well and none of them worked. Is the rep just lying or mistaken?

Last edited by lowkeyflyer; Jun 19, 2023 at 4:08 pm
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