Originally Posted by jenwazhere

I’ve booked and paid for return flights London to Hong Kong in November through a travel agency. They gave me the booking reference but no E-Ticket which I think is odd.

So I contacted Cathay Pacific directly and they checked that the booking hasn’t been paid for. Then I called the travel agency and they told me that I would receive it a month before the departure date. But I’m left with a booking that hasn’t been fully confirmed so I’m quite worried.

I have already spoke to my bank about it but they advised me to wait until Oct/Nov whether or not they would issue the E-Ticket.

My question is, does it normally take this long to get an E-Ticket?