FlyerTalk Forums - View Single Post - Gild Hall, a Thompson Hotel, NYC REVIEW - MASTER THREAD
Old Jun 18, 2023 | 10:22 am
  #356  
Kacee
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Originally Posted by coleslaw
I’ve found all of the NY properties to be good at proactively removing the “destination” fees.

I do sometimes wonder if Hyatt have any incentive to try and automatically remove it when booking as a Globalist. It’s a little satisfying to see the (often outrageous) destination / resort fees during booking and know that you won’t have to pay them because of your status.

If they didn’t show the fees during the booking process I wonder if I’d realise how much “value” I get out of having status. I usually wouldn’t consider it as “saving” since in most cases I would just choose to stay someplace else if I was going to have to pay the fees.
I agree, but the "benefit" to Hyatt is probably equally balanced by the number of Globalists who think they're being cheated when they see the charges on the booking page.

In any event, I suspect it would be a real challenge to customize the charges displayed on the booking page based on member status, and that's the reason it's not done.
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