FlyerTalk Forums - View Single Post - Need help getting nights and points posted
Old Jun 18, 2023 | 12:26 am
  #9  
HHonors OUTSIDER
15 Years on Site
 
Join Date: Mar 2010
Posts: 1,326
Originally Posted by lucycan
I asked at checkout and they said it "Could not be provided since it was a $0 balance". I should have been more firm.
There should still be a detailed folio at check out I have never had this happen either. Have you called the property’s accounting department or Marriott’s customer service and asked for the folio emailed to you? If that doesn’t work since you paid with Amex I would ask them to get it for you. Let Amex know that you are not disputing the charge but the vendor will not provide you a detailed receipt.

Last edited by HHonors OUTSIDER; Jun 18, 2023 at 5:15 am
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