FlyerTalk Forums - View Single Post - mini rant--what's with BA and baggage delivery?
Old Jun 17, 2023 | 6:27 pm
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eefor jfp
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mini rant--what's with BA and baggage delivery?

Had two flights in two days with BA and was not impressed by their ability to get baggage to baggage claim in a timely fashion. Friday into London City (breathtaking approach down the Thames, by the way) we came in at 19:53. KLM had flights from Amsterdam at 19:54, 19:59 and 20:07 that all had luggage come out before ours did. What the heck?
Then today in MCO from LGW, I was at baggage claim for at least half an hour waiting for my supposedly priority bag. The wildest things was seeing maybe 5-10 bags a minute come out--like a leaky faucet drip drip drip instead of a stream. Does BA only pay one person to do all the work and he needs to rest or...?
OK, rant over.

By the way, the flight crew on both segments were excellent. And I really enjoyed the BA First lounge at Gatwick. So it's not all doom and gloom. Just wish BA would get their act together when it comes to timely delivery of checked bags.
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