Originally Posted by
macaron35
Goldorak usually bookings are reviewed every day by the reservation or front office team, twin beds almost never get upgraded in eco and mid scale properties because the largest rooms are usually 1 unique queen or king + eventually single sofa bed in the same room or double sofa bed if there is a separate space (usually for families at Novotel or Ibis Styles)
moreover couples usually don’t book twin beds
upscale hotels have a larger room inventory combining twin and Q/K beds
That's what I thought. But that doesn't prevent them to bring welcome gifts and to put extra amenities in room like Nespresso machine, bathrobes and slippers. A lot of mid-scale hotels are doing this to "upgrade" the room.