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Thread: Damaged Baggage - Where to Report?
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Old Jun 16, 2023 | 5:03 am
  #7  
carrotjuice
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Originally Posted by kidmystic80
And you can't make a claim online until you get a report number. So in short... I've been going in absolute, slightly comical circles. Hopefully K2 may be able to help.
Perhaps it's easiest that you email K2. See the other thread that I started recently, the only difference being I got a report number at LHR on arrival.
https://www.flyertalk.com/forum/brit...xt-steps.html#

But I think if you email K2 with detailed information and photos, at least you have a record of having reported the issue, and there's lesser chance of them wiggling out of helping you.
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