FlyerTalk Forums - View Single Post - How do you handle a seat change request? Do you ever feel like a jerk for saying no?
Old Jun 15, 2023, 10:48 pm
  #155  
IAH-OIL-TRASH
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Originally Posted by mfirst
tr3k - I would definitely complain to UA in writing about this... I have done it before and they recognized the issue and respond in a reasonable manner
-m
Huh? The daughter's 18 - an adult. Sounds like she willingly gave up the seat. What exactly is the complaint? "Don't let our adult daughter make decisions?" I would have told the daughter she should have kept the seat she had reserved and treat it as a learning experience that she didn't. But now, the recommendation is for the parent to complain to United about someone asking to change seats?

Last edited by IAH-OIL-TRASH; Jun 15, 2023 at 11:01 pm
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