Originally Posted by
miket
All ANA ticket direct from airline no 3rd party. So at least that’s not going to be the challenge. By solving at NRT am assuming that means go to counter not try to call. Here in US I generally never bother approaching at airport rather call the status line but I can see how that would be difficult in Japan.
If your inbound is delayed enough to make your connection impossible, there will be ANA staff at the arrival gate with a sign with your name to let you know the details of what happens next.