FlyerTalk Forums - View Single Post - UA "TravelBank" Q&A , with option to deposit funds
Old Jun 15, 2023 | 8:49 am
  #158  
hurnik
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Originally Posted by Lawrenz
I see a couple travel blogs sites like this one travelupdate.com/ united-travelbank-funds-expiration-policy/ that mention this expiry clause

"As a general rule (and unless stated otherwise by United under the terms of a particular offer or the terms of certain qualifying activity as determined by United from time to time) all accrued TravelBank Cash in an Account is subject to expiration and/or forfeiture for any Member who fails at any time to engage in Account Activity (as defined above) for a period of eighteen (18) consecutive months. United may, but shall have no obligation to, send a Member a notification of TravelBank Cash nearing or subject to expiration."

But I don't see any mention of this clause in the T&C. am I looking in the wrong place or does this clause no longer apply?

I'm worried because I'm getting close to 18 month mark.
I raised the same issue a while back. Here's the answer I got on FT

https://www.flyertalk.com/forum/33560330-post266.html

(basically IMO, FT wiki says one thing, T&C on UA say differently but we're to trust what FT says over UA T&C).
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