Hi folks,

I have redeemed FB points to fly Chicago - Paris (AF) then Paris to Hanoi (Vietnam Airlines). This is all one booking in Business Class.

I have received a ticket number (KL issued) and PNR however the PNR only allows me to manage the AF operated sector and not the VN sector (although this is an AF Codeshare). If I enter the PNR on vietnamairlines.com it does not work at all. The full itinerary displays in airfrance.com however I can not make any selections such as seats in the VN operated sector.

I have contacted VN who have said they cannot access the reservation. So I contacted AF. Was shocked when AF replied that I would only be able to manage my booking (select seats etc) 48hrs before departure.

I am surprised by this, I thought there would be more cohesion between Skyteam partners especially when it is a reward flight and an AF codeshare.

Does anyone have any other cheeky tips on how to select a seat on the VN operated sector?

Thx.