Originally Posted by
fumje
I'm curious, though, about what went on behind the scenes to correct the record and banish my phantom bag. Anyone had this happen before? Couldn't find any posts, but not sure what to search.
IIRC a similar observation - app showing bag checked but OP didn't check any bags - was posted not too long ago, but I can't find it either. OP could track that bag all the way, and it was eventually offloaded at a different airport than the one OP was going to.