I really enjoyed my stay at the Vancouver Marriott Pinnacle - it's not perfect, especially with small default lounge offerings, but you can tell the staff cares. I also think it's a testament to quality that the hotel has managed to keep the 20+-year-old decor package looking fresh and feeling comfortable. Here are my pros, cons, and photos:

Pros:

• While they wouldn't upgrade me to a suite (even after checking with the manager) (seemed like most types only showed 1 available online the morning of arrival), they did put me in the nicest room on the same floor as the lounge (25) - truly impressive view, and nice wrap around layout that kept the bed away from the door
• The bed was fantastic - super plush mattress, plush covers, plush pillows - I fell asleep with the lights on
• Desk chair was very comfortable
• Really enjoyed the throwback decor package - my childhood come back to life
• The view was obviously wonderful - a true pinnacle facing the city and mountains
• Shower pressure was great
• Delivered a lovely welcome gift - personalized virgin passion fruit mule with my name on the can label, plate with yummy macarons, chocolate truffles, and chocolate covered strawberries
• Service at the desk from Felix and the other agents was very friendly
• Offered late checkout - no issue with the 4 PM I requested
• Service in the lounge at breakfast was very friendly and personal, and they special ordered some really yummy scrambled eggs for me from the kitchen downstairs
• Cookies in the lounge were quite good

Neutral:

• The lounge is small so choices during services are limited - breakfast only had ham, egg bites with spinach, and french toast - the staff was very nice when I asked for scrambled eggs
• Evening service seemed to have some chicken choices (didn't try)
• They do have a nice Nespresso machine, and the French toast was decent

Cons:

• WiFi could be quite slow but was sometimes decent
• No Internet streaming options on the TV

Well, I still enjoyed the Pinnacle.

Photos: