Originally Posted by
geogad
We were never actually notified at all that the flight was cancelled, I only found out when I couldn't check in online and I looked at manage my booking and saw the cancellation there.
Though from your experience you think it will most likely have to go to CEDR? Might pointing out that BA cancelled a day before when they should be expected to find another aircraft at their home airport be sufficient?
I would say CEDR is inevitable. When you have a status such as DAMN then the agent takes one look at it and immediate types out the regret reply. I haven't found any evidence that they will reverse decisions either, so I suspect you will just have to go through the motions on the BA side and then wait for CEDR to look at it.