Originally Posted by
johnny5a
So if you're not proactively contacting them, your account won't be unlocked any time soon .........
+1 for proactively contacting them.
FWIW I changed my password yesterday because I knew from this thread that it would be necessary anyhow.
As a result, within 5 minutes of calling BAEC an email arrived saying my account was unlocked. No need to change password again...