FlyerTalk Forums - View Single Post - Should an upgraded room type include the room benefits? - Pool access
Old Jun 12, 2023 | 10:07 pm
  #22  
redhead_pt
All eyes on you!
 
Join Date: Jun 2023
Location: Vancouver, Canada
Posts: 41
Originally Posted by Brandinho1
Just imagine a “curtain consultant” that comes in your room to show you how to get the most with no view.
😂
this would be WILD!

In response to OP, the basic tenet of any contract is consensus. If they did not advise you that use of the pool was for an extra charge, you should not have to pay. I would tell them that that particular charge is not authorized and if they don’t remove it, you will escalate with Marriott and your credit card company - and leave a bad review while you’re at it.

You really shouldn’t have to fight tooth and nail for common sense best practices! Frustrating that they gave you the run around…
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