FlyerTalk Forums - View Single Post - Change fees, refunds & travel vouchers on revenue tickets (2022 onwards)
Old Jun 12, 2023 | 3:00 pm
  #241  
Genetk44
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10 Years on Site
 
Join Date: May 2014
Posts: 323
Originally Posted by ChrisA330
You'll have to call to book something, and have your original PNR or ticket #s.

In terms of the rest, can you provide more detail. What did you purchase, and what did the fare rules say?
I was afraid of that, have already sat on hold for 65 minutes🙄

It was a full fare, round-trip J-Class refundable ticket paid by credit-card…. YUL-YYZ-NAS-YYZ-YUL.

As far as I can tell it is supposed to be refundable for the whole amount back to the original credit card…..but that is not what was offered.
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