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Thread: Change fees, refunds & travel vouchers on revenue tickets (2022 onwards)
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Old Jun 12, 2023 | 2:58 pm
  #240  
JacFlyer
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Join Date: Dec 2022
Posts: 425
Originally Posted by hoc022
It's strange that you didn't get the voucher option and even odd that you can't have full amount refund back to your credit card. I think you should talk to AC customer service and find out how to use the credit.
There is no voucher option anymore. Starting June 6, 2023 the voucher (ACTV) is no longer issued for cancelled reservations, it is replaced with AC wallet option or future travel credit.
This thread probably need a wiki update to reflect new state of things.
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