FlyerTalk Forums - View Single Post - Evaluating AC's performance and competitive offering in 2023-25
Old Jun 12, 2023 | 2:12 pm
  #36  
Symmetre
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Originally Posted by zorn
I think it mainly comes down to on time performance (OTP), which I am guessing is mainly a staffing issue.
Perhaps, but I think unlikely ... AC's disgraceful record of consistently mediocre on time performance goes back long before the pandemic, when staffing was not a concern.

The only reason they get bums in their seats is because they have an effective monopoly in much of Canada. You fly on AC, or you drive - in a large number of markets, there is simply no alternative.
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