FlyerTalk Forums - View Single Post - Star Alliance Gold (*G) benefits on United
Old Jun 12, 2023 | 8:51 am
  #96  
Kacee
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Yes, two free bags. UA contract agents will often just blindly follow the computer. If they insist on charging you, file with UA for a refund.
Originally Posted by cfischer
SAG gives a free 2nd bag. Not sure why the app is trying to charge you. Shouldn't be a problem at check-in
Do you mean at the counter? Because OP reports he is being charged at check-in.
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