Originally Posted by
lattegirl13
I was just able to check in on my app. No, it has nothing to do with a new check in process. I flew three times last week and there were no issues.
Earlier you weren’t able to check in, right? My snarky comment was trying to hint at the risk of checkin becoming a problem if everyone is forced down a single channel (app, website). Single point of failure. I don’t think the ticket agents would be able to check in everyone if that was the only available channel due to a website/app outage.