This is the most pressing issue that has caused me to stop booking any trips back to Toronto. I don't know how AC thinks it's acceptable to run planes with no WiFi on SFO-YYZ. Even more frustrating is my flights were 787s when I booked them, now downgauged to 7M8s. Putting aside how unacceptable that change in product is (they literally market it as signature class vs just business), I had expectations of being able to do work and now I am screwed.

Given the way things are going, I don't see myself booking any additional flights on AC beyond what I have now. Only exception would be Christmas 2024.

I really don't have major issues with AC overall though. They are a NA carrier, I don't grade them against EVA Air and Qatar, I'm realistic about that. I would grade them higher than the major US carriers though, at least given my interactions with them and only flying in J. If they would get their act together regarding my core route, I would give them my money again.