It’s a repeat occurrence that my spouse will receive her MasterCard statement very close to the due date. Assuming the statement is mailed one or two days after the billing date, it would remain in transit for about two weeks before arriving in our mailbox.

Inquiries at the underwriting bank (Bank of Montreal) have led nowhere: this is apparently MC’s problem. MC says it’s a problem with Canada Post. However, one bank clerk is a former Canada Post employee and claims that no piece of mail normally stays two weeks in the system.

Statements are sent in bulk with no date stamp, so it is difficult to find out where the problem is, but we are starting to believe that MC purposely mails their statement late, so they can charge late fees.

1) Has anyone else ever had this kind of problem?
2) Is there a recourse other than BMO or MC (superintendent of banks?)