Originally Posted by edge

I went to the hotel and they told me I did not have a two bedroom suite, but that I booked a one bedroom - two room suite. The picture on Hotel Slash showed a 2 bedroom, my confirmation email said 2 bedroom, they told me that is not what their system showed. I had to pay the difference out of pocket and did not save a dime. I have a picture of the booking information that showed on the Hilton Doubletree system, the front desk person told me to take a picture of it and take it up with the booking people. She told me the booking was made via Priceline. Hotel Slash website has no contact info to resolve a problem so I could not contact anyone to resolve my issue.
I once had an issue with a Priceline reservation, I was able to call them and they called the hotel to help resolve it. Hotel Slash, no way to resolve an issue.