FlyerTalk Forums - View Single Post - AA refuses to refund 90 minute schedule change
Old Jun 9, 2023 | 8:09 pm
  #11  
Dave Noble
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Originally Posted by js1993
Really bad idea without at least going through the normal refund process and then escalating, if necessary. AA, in particular, reportedly takes a dim view toward credit card disputes it believes to be frivolous.
If it loses the dispute, it was not frivolous.
My experience of disputes is that the card company does ask for details and will make an initial assessment as to whether it seems valid. I have disputed cancelled flights successfully

the OP has tried getting the airline to refund, but the airline has refused to do so. I have also used it when an airline has been slow actioning a refund
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