Originally Posted by
guv1976
If AA has put you on a flight with a different departure time and a new flight number, I suspect that the DOT would say that your original flight was "cancelled," and that you are entitled to a refund. If the flight number remains the same, then maybe not.
It is a different flight and a different flight number. It's also a commuter airline instead of a mainline jet. But the agent interpreted this as a schedule change and refused to refund it. She said I could take my chances and ask for a refund through the web, which will take two weeks to process.