Hope you get sent a survey. Received one for a stay last week at a property in Florida and questions about difficulty using F&B credit were included. Several specific questions (“were you made aware of”, “did you use/ have trouble getting credit “, “did you have trouble finding item below credit value” and space for additional comments about the credit)

So props to Palm Beach Airport Hilton for asking the questions. And yes, in this case credit worked correctly, applied automatically and sufficient to cover the continental buffet (including tax and tip). Continental buffet had cold & hot cereal, nice fruit selection, pastries, bagels/toast with cream cheese/ peanut butter.