FlyerTalk Forums - View Single Post - No show on outbound, return cancelled - help
Old Jun 8, 2023 | 1:56 pm
  #3  
Anonba
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Originally Posted by Berks89
I have booked a full fare flight in J to the US in a few weeks, but due to medical / family reasons, I had to fly out sooner. BA quoted me £4,000 to change my ticket! I was told over the phone that if I don’t show up for my flight next week, my return flight will be cancelled.

I’ve two questions:

1. I “split” my husband’s booking from mine over the phone, as he still intends to travel on our original flight next week but without me as I’m already in the US. Because he now has a separate booking reference, if I don’t show up for the same flight, will his return also be cancelled, or just mine? I assume just mine…

2. Is there any point in appealing to BA’s goodwill by asking them to make an exception? We are not travelling for a holiday but for a family medical situation, and I’ve no control over it. I get that there’s a contract in place, and I’ve agreed to it, but it does really suck.

I am currently planning to fly back to London next week as I booked a return with United, just so I can travel on the original flight and keep my future ticket which for reasons not worth going into (not status or points related) I really want to keep, not least as the full ticket cost me over £8K. If I can avoid doing this, I’d really like to.
Are you sure this is a full J ticket with fully flexible rules? The £4000 quoted seems an awful lot as usually J class would be around the same cost, unless you were changing the itinerary considerably. If it is fully flexible ticket a full refund would be possible, just minus the service fee of £15 per person. It would be possible to split and cancel just yourself by calling. However I think your first question when you call is what are my fare rules, to check if it is as you think.
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