Originally Posted by taupo

Air NZ scores a 10 on announcement and a big fat 0 on action.

The foot fetish lovers' coffins with no workspace and abysmal IFE will be around for the rest of the decade, except on newly arriving aircraft which previously mentioned will operate one route.
Depending on time of year, NZ has real competition with a superior hard product for business class customers.

NZ has relied on flag carrier patriotic loyalty for too long.
Kiwi's are slowly realising their pride and joy is a seriously smelly turd.

The NZ CEO reminds me of Ardern and Trudeau, great at promises and photo ops but devoid of action and results.