Originally Posted by
nicolas75
So, by offering you a check-out time of 12.00pm, they're doing you a favor.
Then what's the meaning of the "late checkout at 2pm" benefit for club members without status (like myself), in your opinion?
How do I use this benefit at the above mentioned hotel? The rules don't say "at hotel discretion", they only say "subject to availability", and given the paid late checkout offer, availability was there. What am I missing here?