FlyerTalk Forums - View Single Post - NH880 SYD-HND switched from 789 to 788 with regional J class

Jun 6, 2023 | 9:06 pm

#1

mad_atta

Join Date: Mar 2001

Location: SYD

Programs: Mid-tiers with no tears: OZ*G, AC*G, NZ*S, VA Silver, QF Gold, HH Gold, Bonvoy Gold

Posts: 5,434

NH880 SYD-HND switched from 789 to 788 with regional J class - will it stick?

I'm on NH880 SYD-HND this coming Friday, in business, on a LifeMiles award ticket.

I've just had a notification from ANA that our aircraft has changed, and sure enough it's gone from the 787-9 with the 246 seat config and proper long-haul product to the 787-8 with the 240 seat regional config including the dreaded business cradle instead of the staggered flatbeds.

For a flight where my main objective is to maximise sleep, I am of course pretty unhappy about this. Is this something that happens from time to time on this route (this will be the 4th time I've flown it with NH, and this has never happened to me before) and if so, how does NH generally handle it? Can I expect any compensation? Or is it likely that it will just switch back again and I should just calm down?

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