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Thread: Post Your Marriott Bonvoy Elite Upgrade Experiences (2022 onwards)
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Old Jun 6, 2023 | 1:07 pm
  #529  
reggiekush
50 Countries Visited
100 Nights
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5 Years on Site
 
Join Date: Mar 2019
Programs: Marriott Titanium/LT Gold, Centara LT Platinum, AC 35K, GHA Titanium, IHG Plat, HH Gold
Posts: 549
Property: JW Marriott Grosvenor House London
Date(s): June 2nd
Room booked: 1 Superior King & 1 Superior Twin
Room received: 1 Executive Suite King & Family Room, 2 Doubles
Elite Level: Titanium
Award stay: No
Rate Type: CAA/AAA
BRG stay: No
SNAs redeemed: Originally yes but in the end no

Used a SNA on the 1 King which was upgraded into a Deluxe 1 King Suite 3 nights before, then 2 nights before I saw the upgrade go to an exec suite. The twin room was upgraded to a Family Room at the same time. I receive an email a few hours before check-in saying my SNA has been returned and the app showed a downgrade back to a deluxe (1 Deluxe Queen left for sale, no exec). At check-in, the app showed an exec suite (and family room), which I received.
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