We just spent two nights at the JW Jeju and loved it. I highly endorse it. The property is stunning, there's loads of art that adds to the sense of location, staff is exceptional, and food is good. It is very much a luxury property, as good as almost any where I've stayed. I appreciate that there are only 200 rooms. It was sold out and yet gave no sense of being crowded.
We arrived at Jeju in the early evening. I am glad that we chose to use a taxi. I tried a number of times to launch GPS on my phone. It stubbornly refused to acknowledge a route to the hotel Eventually, I went to the hotel website where it had a link to show directions to the hotel. It was roughly an hour's drive and cost 80,000 won or $60. The biggest mistake of our stay was the inability for drivers to figure out how to get to the lobby. The lobby is on the 8th floor and there is a way to drive to it. But both our taxi driver and our tour guide driver the subsequent day found the way to the entrance on the 6th floor as well as the parking garage on the ground floor. We asked and were told there was a sign showing to turn left to come to the lobby. I think we found the sign on the second day but it was in Korean so aren't absolutely sure. The 6th floor entrance is as inviting as the 8th floor entrance but there were no staff on the 6th floor nor any indication of where we were to check in. The hotel should put up security cameras and send someone to the 6th floor when guests arrive there. We finally found someone in the lounge on the 6th floor who kindly walked us to the elevators to the 8th floor. But other than that, the stay was exceptional.
The hotel is owned by a Chinese man who fell in love with Jeju. He wanted the lobby to feel residential. It is very spacious, lined with kind of a Moroccan seating around two sides. We sat and tea and candies were brought to us. We had used points to book the base room. I am titanium. The hotel kindly upgraded us to an ocean view which I appreciated very much. I think that the room is the same layout, but the water view makes it very special. It has a small balcony with two chairs. The room is well designed with a small walk in closet to one side and a toilet room to the other on walking into the room. The bed lies beyond. Opposite the bed is a long counter with sinks at either end. Beyond that is a comfortable seating area with a corner sofa and a table that can be used as a desk. Across from that seating area is the soaking tub with a shower with a partial wall and not visible within the room.
There were a couple features in the room I had never seen before. There were pull out shelves on either side of the bed with a multitude of plug in ports. That made it easy to use phones or plug in a CPAP. There was also an in room ice machine in the closet.
We had the choice of breakfast for two as a titanium, which we chose. Their set breakfast cost 72,000 krw or $55 per person, so a great value. It was good but not enough variation to satisfy on a multi day stay. A brunch is served on the weekend that includes caviar and champagne. You can have breakfast at the normal time or wait til 10:30 or thereafter for the buffet brunch. It has an up charge of 100,000 won. Breakfast was sophisticated