Originally Posted by
moondog
Even if configuration was a hassle, I would still use A because it is better than any other commercial VPN that I've aware of for China use. I did have a minor hiccup with my beloved Santa Clara server for 2 hours on Tuesday, so I switched to Portland, OR for a day, which wasn't quite as good, but I was still getting 120 ping speeds and 31 mbs download speeds (a lot better than all Exp servers apart from their HK server that is hosted by Rackspace, which was often at capacity when I was a customer).
My wife was having issues with the A "Japan 3" server last night. I was on a video call with her (using AC as the VPN on her phone) and her laptop kept experiencing high packet loss to Japan 3 and would sometimes refuse to connect. Simultaneously while this was all going on, I was able to connect to the same Japan 3 server, run a speed test through it (during which I got download speeds of above 85 Mbps), and was only seeing about 0.1-1% packet loss except packet loss on ICMP was as high as 6% during the speed tests themselves. So Japan 3 itself was not having any issues. Furthermore, both of us ran traceroutes from our computers to the Japan 3 server IP addresses and even though A seemingly configures the servers to not respond to any packets that aren't legitimate VPN related packets, we were both able to see that our packets were making it to Tokyo. So conclusion was that it wasn't an issue with the IP address. I'm not sure if it was a bandwidth oversale issue or something malicious instead because my wife didn't want to do a Wireshark capture of an A session on Japan 3 at that moment.
EDIT: I should add that after we did all of this testing, she connected to A's Los Angeles server instead of Japan 3 and everything was working through that server instead. Although that server was getting higher ping times to the gaming server she was using (US east coast) than Japan 3 usually gets.