Originally Posted by
Nick Art
To revive this slightly old thread: As I've recently become diamond I was wondering if courtesy upgrades were still a thing. In EWR I had a chance to talk to some of the lounge staff while upgrading myself with points and when asked about curtesy upgrades I was told that this was no longer done or has not been done for some years (at least at EWR). Have the courtesy upgrades been silently discontinued?
Chances are slim is an understatement.