Originally Posted by
aristoph
We’re flying back tomorrow from YUL to LHR and have seats showing assigned on ba.com but when I look at the seat map on EF my seat has a big X in in it.
I’ve generally found EF to be very accurate on seat taken vs blocked, so a) is there potentially an issue with my seat or b) is EF just plain wrong sometimes?
Thanks.
EF should be accurate yes. When you say you have seats showing on ba.com, do you mean in manage my booking, or in OLCI? Is the flight within 24 hours now? If so, once control of the flight is transferred from the reservation side of the system to the departure control system, seats shown in manage my booking are not normally back-updated with changes made as part of the flight management/check-in process. What you see in OLCI will be accurate.