FlyerTalk Forums - View Single Post - OLCI and physical boarding pass shenanigans at QR
Old Jun 2, 2023 | 12:51 pm
  #10  
feederflight
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Originally Posted by AirbusA350
QR outstations seem to have an allergy to mobile boarding passes. Clearly QR must’ve sent a memo (for probably no logical reasons) to outstations to obligate them to only permit scanning of a physical boarding passes, even though the machines are very much capable of scanning mobile boarding passes. I’ve seen this happen which QR’s handling agents at OSL, ARN, AMS and MEL. Interestingly at MEL, the lady doing the boarding called her supervisor if it would be ok to scan the mobile boarding pass to which he said “you can try” and of course (not to my surprise), it was absolutely fine. In the other 3 stations they vehemently did not want anything to do with the mobile boarding pass. Even in DOH they used to come out in a rash if one displayed a mobile boarding pass, however on my latest experiences earlier this year, I believe DOH staff have been given the appropriate antihistamines and it appears they seem to be ok with it with no one challenging me and my partner for using mobile boarding passes. Clearly this memo doesn’t seem to have trickled through to outstation handling agents including at CDG most likely. This is definitely not a CDG thing, it’s very much a QR thing (which will hopefully change with time)!
In the meantime, the whole QR boarding pass obsession turns into a piece of comedy.

Whenever my journey involves different travel classes (Business long haul + First Class in the Gulf) the check in agent has to change the boarding pass stock in the printer. The printer then spits out the first pass as unusable-> it goes to waste. Then the pass has to be re printed again. And so on and so forth...

Overall a VERY time consuming and useless exercise for the passenger and the agent, with no value add AT ALL.
At the end, it's the barcode that matters.

I'm glad they have at least given up the boarding pass pouches

EK is going the other direction: Mobile BP is now the norm, not the exception. More reasonable and environmentally conscious imho.
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